Could not connect" error,when v380 camera trying connect to wifi.You should check this!
Some smartphones have WiFi settings enabled by default, allowing them to connect only to access points (APs) with active Internet connections. The WiFi "Access Point" mode of the V380 does not allow connection to other Internet sources through throughput. When this smartphone setting is enabled, these smartphones will automatically choose to continue scanning for other available access points with active connections.
In some cases, to avoid this, the user must enable the smartphone's WiFi connection settings to "allow" connections to non-internet devices.
1.Enable WiFi for your smartphone
2.Turn on WiFi settings
3.Disable automatic network switching
For example: Samsung galaxy s4 has a setting called "Automatic Network Switch". Disabling this feature will prevent the smartphone from automatically switching to an alternate network with an active Internet connection.
In other side
1.Please check that you have entered the correct WiFi password.
2.Change the password on your WiFi if it contains any special characters, and then try the setup again.
3.Make sure DHCP of the router is enabled
Please comprehensive reference to this tutorial.
Thank you for your attention.For more details, please click the official website of v380 wifi camera