What Do I Do If V380 Camera Continue To Go Offline?

The reason why V380 Camera goes offline due to network connectivity.However, if your camera goes offline frequently, please try to do the following steps to see whether it is with the same situation:

1.Move your camera closer to your router.
2.Check for interference from other WiFi networks.
(Note:Your router must use the 2.4GHz frequency mode to be compatible with our cameras.)
3.Check for a firmware update. We will often release new firmware to improve the connectivity of the cameras. Make sure to always upgrade to the latest firmware .