V380 Bulb Light Wireless IP Camera Panoramic Wifi LED Light

I recently changed my wifi password, therefore, all my cameras are not connected anymore to the new network. How can I connect them one by one to the new network/Wifi password I created?

Try this way.There is a reset button hole on the camera. Reset and reinstall the camera.

Can we turn off voice prompt sound ?

Sorry, this is the system setting. If the mobile app does not support changes, there is no way to cancel it.

the camera works and i can see it when i’m home but when i’m at work and i click in the app to see camera it doesnt work. tell me why??

First of all,when installing the camera, choose connect to the router instead of the phone hotspot.On this way, you don't need to find the camera's wifi signal.
For example,you need connect options like this to set.

Hi, One of the bulbs infrared doesn't activate at night, how can I fix that?

Please tell me your order number.I'll check it for you.

Purchased V380Pro lightbulb camera several months ago and have had difficulty setting up.................I finally found instruction manual online, but instructions say to connect camera cord to my phone.......................there is no camera cord....to hold next to WIFI...............as instructions indicate.....................please send email to advise or send cord to BA 3909 Huaco Lane Waco Tx 76710 thank you

You can download the app named "v380pro" in google store.

How do I turn on/off the LED light on the v380 camera bulb?

On the mobile app, on the top right corner of the screen click the "Settings" icon - "Camera Settings" and turn off "On Status Light".

how to download v380

Use your mobile phone to scan the box or the QR code on the manual to download the app.

how is alarm deleted sd card from the APP?

You can refer to this tutorial: https://cdn.shopify.com/s/files/1/0785/0803/files/V380manualcamera.pdf

I want to setup recording and alarm. Kindly guide/assist?

You can refer to this tutorial: https://v380-camera.com/blogs/news/v380-camera-device-setting

HOW DO I INSTALL 360 DEGREE BULB CAMARA AND CONTROL THROUGH MY ANDROID MOBILE. PLEASE EXPLAIN STEP BY STEP

You can refer to this tutorial: https://images-na.ssl-images-amazon.com/images/I/911KXTAx2XL.pdf

How can I configure so that am able to monitor my Home while a way?

You can refer to this tutorial: https://v380-camera.com/blogs/news/how-to-view-my-v380-ip-camera-remotely

How can I configure so that am able to monitor my Home while a way?

You can refer to this tutorial: https://v380-camera.com/blogs/news/how-to-view-my-v380-ip-camera-remotely

Can you replace the light bulb? My bulb isn’t lighting up anymore at night.

Sorry, We have no related parts.

When do u think u will get more of those bulds cause I would like to buy the buld for sure ok let me know thanks

Thank you for your feedback, we are updating the information about Bulb Light Wireless Camera

When do u think u will get more of those bulds cause I would like to buy the buld for sure ok let me know thanks

We are updating our products.

Is this bulb applicable also outdoor? Thanks

Yes, But it must be in a dry position and have a strong WIFI signal.

Hallo, can the panoramic bulb camera record without wifi?

Yes, but you have to set up the camera and install the SD card.

i already finish the set up and can see it in my cellphone when im home but when i get out and check on it i can not view how to install and view away from home i use my own data for its internet connection.

When you are at home, the camera is connected to a WIFI AP, not really connected to the router, so when you go out, you can't connect to the camera to view the video.

Lights are continuously on

You can take a photo or video to tell us the details.We will give you the solutions.

How do I download the videos?

If your camera equipped SD card,you can take out it and check the video on PC.

Is this mean if i reset the bulb all the coverage in sd will be lost?

Yes,need to reset the camera in the system.

Please request your software team to add an option to turn off the start up voice when power on or restart. This will reduce the unnecessary alert to people around or the suspect.

Thank you very much for your suggestion. We will give your suggestion back to the manufacturer.

how can i use it while im not in the house?

1.You need connect your camera to home wifi.
2.After you leave home,you can use mobile phone app to check.

Can I still monitor the cam whenever I am in other place?

If the camera is connected to the router at home, you can view it anywhere with your mobile phone. If the camera is connected to the hotspot of the mobile phone, it can only be viewed at home with the mobile phone.

My camera is installed in Brazil. I trying to see in USA but the screen is always black. The camera works abroad? How can I make it work?

First of all,when installing the camera, choose connect to the router instead of the phone hotspot.
For example,you need connect options like this to set.

Does it auto rewrite the videos that it records? How many days of recording for 64gb micro SD card? I just wondering if i need to check the micro sd card regularly to just to know if it is full already and still recording.

The camera will continue to record and automatically overwrite if the memory is full.

How do i install the camera to my phone?

There is a code in packing case and instruction,you can get the app after scanning the code.

How do I update the firmware?

Please don't upgrade.There are many problems, resulting in the camera can not be used normally.

Can this camera be put outside for security reasons?

It's a indoor camera,not suit to set outside.

I bought 4 V380 Bulb Light Wireless IP Camera Panoramic Wifi LED Light, to set up in my mom's house. Ive installed the four of them in four different rooms. I am able only to see one room when I am remote, the other 3 doesn't work, keep giving me the message that there is no internet connection. how can I see the four of them? I dont mean to see them at the same time... I just want to be able to access the fours of them. Please help

Your other three cameras are not connected successfully. Please describe the problems in the installation process in detail

what is its password to connect

There is a reset button hole on the bottom of the camera. Reset the camera , then the camera restores the default password “123456”

I installed four cameras at home. I can see the list of all of them in my V380 app, but when I touch to see them working, I am able to see only one of them. Is it possible to have four cameras installed?

Your other three cameras are not connected successfully. Please describe the problems in the installation process in detail

need manual instrution to set up, and once in socket does it need power to work if the light is turn off

You can take a photo or video to tell us the details.We will give you the solutions.

Mine doesn't record anything untill am near the camera then it will start

First of all,when installing the camera, choose connect to the router instead of the phone hotspot.
For example,you need connect options like this to set.

How to connect with the hotspots in my Samsung phone

First of all,when installing the camera, choose connect to the router instead of the phone hotspot.On this way, you don't need to find the phone's wifi signal.
For example,you need connect options like this to set.

hi, I need to know how to download my V380 to my PC and Mobile phone. I'm lost . thank you bulb cam.

APP for Mobile Phone
You can scan the code which printed on the packing box or instructions.After that download the app .

PC
There's two ways to watch the video on the computer.
You can reference this course.
https://v380-camera.com/blogs/news/the-course-of-video-viewing-on-computer

my camera light bulb does not recognize the se card 16GB class 10. I insert it well several times and it does not recognize it and I can not format it and record it. I am using Android 7.0 version. the message is card not found. everything else works very well except the recording. The app using is v380s.

Can U change a memory card to test it if there is a problem.

When I add a camera, i was ask for a username and password. I already register with my email and preferred password, is this the one im going to use when I add a camera? Where can I set my cameras name and password? I also reset the camera a dozen times. *I hope you can make the setup interface and process more easier and user friendly. Its very difficult to follow.

The camera account is different from the website user's login. The camera account is set during the installation process. Please do not log in with the website account.

App always show 'close app, send suggestion, app information'. I cannot connect WiFi but I can see the device.

Can you tell me the details or take a photo to me?I'll check it for you.

Puedo conectarla afuera

When the camera is installed through the corresponding mobile app of the camera, the camera is successfully set to connect to WiFi, so that the mobile phone can view and monitor remotely.

How do I change networks? It worked fine before, but now Settings doesn't show the WLAN hot spot. The app DOES recognize the new network but the camera does not. I have tried deleting the camera and adding it again, but there is still not WLAN showing up in the app.

First of all,when installing the camera, choose connect to the router instead of the phone hotspot.On this way, you don't need to find the camera's wifi signal.
For example,you need connect options like this to set.

My V380 bulb cam does not detect SDcard after an update was installed, how to fix this?

Please take the SD card out, format it, and then install it.

When I set up the camera in my house I activated the alarm and every time there was movement I got notified but now I don’t get that any more was is that

Please turn off event detection reminders in settings.

What is the web browser URL for this camera?

rtsp://ip//live/ch00_1

were do i go to get the app

You can search for V380 in the google play store.

Hi! I was able to set the camera and it's working normally. The question I have it's: is there a way to stop other people from reseting the camera? Because to reset it's quite simple, just pressing the whole in the camero for about 3 seconds - I'v done myself. How can I stop people who broke in from doing the same?

Thank you for your advice, we will give feedback to the factory development engineer.
You can put the camera in a hidden position, not in a very conspicuous position.

Hi Have u any stockist in mumbai

We don't have an agent in Mumbai, you can buy it directly on our website.

I have installed a panoramic camara. However it will not let me PLAYBACK? Does it need some form of card I must buy? Or should it play back on my phone automatically? If not what card should I buy? It is a C380 camara please help!!!

Use your phone to scan the QR code on the user manual, download the app, and then connect to the app using your phone.

Do you have a version of the app for iOS 7?

Our app has been upgraded to support IOS 8 and above

Hi, on the page it says the app supports iOS 7 and higher. I have iOS 7.1.2 and when I tried to install the app I get an error saying it only supports iOS 8 and higher. What can I do? I cant upgrade my iOS and I have only this one phone.

We will be looking for a lower version of the V380 APP to send to you.

remote viewing

You can refer to this tutorial: https://v380-camera.com/blogs/news/how-to-watch-v380-ip-camera-live-video-on-pc

i cant use onvif to my dvr

The ONVIF protocol port of the V380 IP camera is 8899. Please do not upgrade, the upgraded firmware has turned off the ONVIF protocol.

i need to reduce the volume of the start up voice in the camera

I'm sorry, cannot delete the system's prompt voice and reduce the volume.

I have installed the camera v380 pro to my home place problem when um not at home i can not connect to camera but when um at home the camera is working good.What i want to known is why is not connect

Please check if the V380 camera is successfully connected to wifi, please turn off the phone wifi and network data before checking.

app show error wrong Id and password

Please reset the camera and reconnect the camera.

O APP da câmera V380 não funciona se eu estiver a 40 km de distancia? Só funciona perto do Wifi dela?

It works fine as long as it is within wifi coverage.

i’m trying to get my light camera set up but everytime i hit the ‘play’ button to bring up the camera I get a message that says “Login Failed: The username or password is incorrect!”. I can’t find anyplace to enter a user name or password so that I can make it correct. I’m not sure i even know what “correct” would be as on the lightbulb it just says User:admin and there is no password. Please help. This is very frustrating.

Because you are not registered, you can only view the video after registering. You can refer to this tutorial: https://v380-camera.com/blogs/news/v380-ip-camera-installation-manual

what is the password for this camera, I have bought one , the password always wrong (123456789 or 1234567890), how can i resolve this problem

It doesn't have a password. When you sign up, you need to set a password.

So you’re saying I can’t see what’s going on at my house when I’m traveling? Or please tell me how to view camera from a remote location.. thanks

Please refer to this tutorial: https://v380-camera.com/blogs/news/how-to-view-my-v380-ip-camera-remotely

Works great while at home. Cannot get access remotely. I manually enter lightbulb WiFi network code because it doesn’t come up. message says not found. Using iPhone X

If the camera is working at home, you are outdoors, the camera can't work, maybe your lightbulb camera is not connected to WiFi.

I inserted a 32Gb or 16GB MicroSD card into the slot but the app never found the card. I followed the instructions and did it many times but it didn't work. What else I can do? Also, when I go to cloud storage a message pops up showing " Too low firmware version, please update firmware". But when I check firmware it says no update or it's latest version. (current hardware version HwRTS10_WF3_PANO_20160902. So I can't buy the cloud storage as well. Please help.

1) SD Card needs formatting in the device you are using it in.
2) You must seriously check that you are using the correct SD card for your Device i.e. SD, HD, Super HD & so on.

Hi. The Camera works fine with both android and IOS software but not the PC software. I followed the PC installation instructions as follows: I ran the codec file and then the MVCMS_lite software. I added my device and I get a display of the scene. However, the display is upside down and there seems to be no way for me to adjust the picture. The PC is running Windows 7. Can you help? Thanks

If the picture is displayed upside down, you need to adjust the direction of the camera.

Quando uso o wifi da lampada, funciona e quando uso um outro wifi, não funciona. Tento registrar dá erro de comunicação com o servidor. Procuro gravar os dados do wifi na configuração e não grava. Como devo proceder?

Please try resetting, then connect to wifi.

I got a "light bulb" camera. It has no user manual in the box only this number on the outside of the box. 3D Panoramic Camera...V 380 VR cam V 16 C How do I download the app? How can I connect it to my computer? It has no reset button or SD chip slot.

You can download "V380" APP, or "V380S", "V380 Pro" on your mobile phone. PC software: https://bluestacksforpc.com/download-v380-for-pc-windows-and-mac/

How do i set this up, every time i try to register my camera it tells me I have the wrong email or password. What gives???

Please reset, reset button at the bottom of the camera, and then set it.

I have one these but its saying internet offline what does that mean and what do I do about it coz it doesn't work.

#1. The antennas of the WiFi IP camera are not fixed well – the antennas are loose.
#2. Your wireless IP camera does not have power supply.
#3. You enter the wrong login password.
#4. The SSID is not the same as the one of your router.
#5. The WiFi reach is too bad – the IP camera is too far from the router.
#6. The wireless IP camera gets a wrong IP address.
#7. The firmware or the software is out-of-date.
#8. You never configure the wireless settings of your newly bought security camera.
#9. Your router does not support your security camera’s WiFi channel.
#10. The network cable has connecting issues (for wired security camera)

Can i use this as outdoor camera?

Yes, You need to install it in a dry place and not be wet by rain.

el sowar pa computadoras

There is a URL in the manual, please enter the URL, click to download.

Can I use it as a lamp by turning on with the app? Also, dies it cone with IR light for night vision?

Yes, It supports LED bulb lighting. Infrared light for night vision, you can buy it here: https://v380-camera.com/collections/indoor-ip-camera/products/v380-bulb-light-wireless-ip-camera-panoramic-wifi-led-light

How to install V380 on PC computer or laptop

Download the V380 software first, then follow the tutorial provided in it step by step.
here: https://v380-camera.com/blogs/news/v380-camera-software-for-pc

witch is the better ios to work with?

It supports IOS 8 and above.