V380 Bulb 960P Wireless 30FPS Rate Day and night function Panoramic Camera B12-R

Forgot my password.. I can’t get it to open camera. Help...

Please see this tutorial: https://v380-camera.com/blogs/news/forgot-v380-camera-username-or-password-how-to-do

How do I access real-time images/video in another city?

You can refer to this tutorial: https://v380-camera.com/blogs/news/how-to-view-my-v380-ip-camera-remotely

how to live it from 200km away on android how to connect it live on android from 200km away

You can refer to this tutorial: https://v380-camera.com/blogs/news/how-to-view-my-v380-ip-camera-remotely

Can I get this camera in tbe Netherlands? How long it would take?

We don't have a store in the Netherlands, you can buy it directly on our website.

Quer é cam I fine the installation instructions???

You can refer to this tutorial: http://360eye.cc/download/WIFI(EN).pdf

Wifi not connecting in app

You can refer to this tutorial: https://cdn.shopify.com/s/files/1/0785/0803/files/V380manualcamera.pdf

Hi. i forgot the password of my v380 bulb camera. i want to reset it but im afraid there might be a default password.

There is no default password, when you reset the camera, you need to reset your password.

Hi, how to connect V380 Bulb Camera and door bell camera to NVR (network video recorder). Regards Zac

Sorry, this V380 camera does not support NVR.

Why does it keep disconnecting from the wifi

The camera is too far away from the router, causing the wifi signal to be unstable.

Procedure to connect camera with WiFi.

You can refer to this tutorial: https://cdn.shopify.com/s/files/1/0785/0803/files/V380manualcamera.pdf

After re-set the V380 bulb camera became offline and I am unable to get this V380 online.

The reason why V380 Camera goes offline due to network connectivity.However, if your camera goes offline frequently, please try to do the following steps to see whether it is with the same situation:

1.Move your camera closer to your router.
2.Check for interference from other WiFi networks.
(Note:Your router must use the 2.4GHz frequency mode to be compatible with our cameras.)
3.Check for a firmware update. We will often release new firmware to improve the connectivity of the cameras. Make sure to always upgrade to the latest firmware .

Can we connect these bulb cameras to NVR

This feature is not supported.

30042445

Thank you for your attention。

Night vision

HD DISPLAY AND NIGHT VISION
Full HD view, IR night vision with crisp and clear image even in dark.

Hi V380, I lost my video recording, how can I get my video back? I try to take the microSD from the lamp and put to my phone but there's no any video files. Then I put back the microSD to the lamp and I checked there's no any video file anymore. It's been restarted 😭. Please help me. Thank you.

If you delete the video by yourself,it can't be restored.

Why is it only being monitored over wifi? How can I watch from outside ?

If the camera is connected to the router at home, you can view it anywhere with your mobile phone.
First of all,when installing the camera, choose connect to the router instead of the phone hotspot.On this way, you don't need to find the camera's wifi signal.
For example,you need connect options like this to set.

Camera

Thank you for your attention!

Where the images/videos are strored if I don't put a SD card in the bulb?

If don't put a SD card,you only can check the video real time.Conversely，you can watch the video in storage time.

where a can have the software for my Iphone 7

You can scan the code which printed on the packing box or instructions.After that download the app .

Can't view the IP Cam outside,I can only view it with my WiFi at home.how can I view it when I'm not in home?

If the camera is connected to the router at home, you can view it anywhere with your mobile phone. If the camera is connected to the hotspot of the mobile phone, it can only be viewed at home with the mobile phone.

How can I add a second phone to the camera?

You can add cameras to other phones in the same way as before

Is V380s your application?

We only have v380 and v380 pro app.

nombre del programa para instalar este tipo de cámaras en windos

There's two ways to watch the video on the computer.
You can reference this course.
https://v380-camera.com/blogs/news/the-course-of-video-viewing-on-computer